Privacy Policy

1. WHO WE ARE

This Website is operated by:

Steve Habbi / Soler Coaster Ltd
Email: steve@solercoaster.com / hello@ourfallenwoman.com
Website: https://www.solercoaster.com

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2. INFORMATION WE COLLECT

We may collect and process the following categories of information:

• Full name
• Email address
• Postal address
• Billing information
• Telephone number
• Payment details
• Communications and correspondence
• IP address and device information
• Website interaction and analytics data

3. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process transactions and fulfil orders
• Deliver books, digital products, and services
• Provide customer support
• Send newsletters and promotional communications
• Improve Website functionality and performance
• Analyse audience engagement and trends
• Comply with legal and regulatory obligations

4. LEGAL BASIS FOR PROCESSING

Where applicable under UK GDPR and related privacy laws, we process personal information on the basis of consent, contractual necessity, legal obligations, and legitimate business interests.

5. WEBSITE HOSTING AND PAYMENT PROCESSING

This Website is hosted on the Wix.com platform. Wix.com provides the infrastructure used to operate the Website and related services. Payment providers used through Wix.com comply with PCI-DSS standards for secure payment handling.

6. EMAIL MARKETING AND COMMUNICATIONS

If you subscribe to our mailing list or opt in to communications, we may send updates regarding:

• Book releases
• Newsletters
• Promotions
• Events
• Multimedia content

You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

 

7. COOKIES AND TRACKING TECHNOLOGIES

The Website uses cookies and similar tracking technologies to improve functionality, analyse traffic, and support marketing and analytics activities.

Third-party services such as Google Analytics, Meta/Facebook, TikTok, Instagram, and YouTube may also use cookies.

 

8. SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third-party providers involved in website hosting, payment processing, email distribution, analytics, marketing, and ecommerce fulfilment.

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9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed outside the United Kingdom where our service providers operate. Appropriate safeguards are implemented where required by law.

 

10. DATA RETENTION

We retain personal information only as long as reasonably necessary to fulfil operational, legal, financial, and security obligations.

 

11. DATA SECURITY

We implement reasonable technical and organisational safeguards to protect personal information from unauthorised access, disclosure, misuse, or destruction.

 

12. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Object to processing
• Request data portability

 

13. THIRD-PARTY WEBSITES

This Website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

 

14. CHILDREN’S PRIVACY

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting to the Website.

 

16. CONTACT INFORMATION

For questions regarding this Privacy Policy or your personal information, please contact:

Steve Habbi / Soler Coaster Ltd
Email: steve@solercoaster.com
Website: https://www.ourfallenwoman.com
LinkedIn: https://www.linkedin.com/in/stevenhabbi